Welcome to by Miralena. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what personal data we collect when you visit our website, subscribe to our newsletter, contact us, create an account, or purchase our digital products and services; why we process that data; how long we may retain it; with whom it may be shared; and what rights you may have under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
1. Data Controller
The controller responsible for the processing of personal data through this website is: by Miralena. Email: bymiralena@gmail.com
If you have questions about this Privacy Policy or the processing of your personal data, you may contact us using the email address above.
2. Personal Data We Collect
Depending on how you interact with our website, we may collect and process the following categories of personal data.
Information You Provide Directly
We may collect personal data that you voluntarily provide when you:
- subscribe to our newsletter or mailing list;
- contact us through a contact form or by email;
- create an account;
- purchase an e-book, online course, or other digital product;
- participate in a course, community, or other service offered through the website; or
- otherwise voluntarily provide information to us.
This information may include your name, email address, billing information, account information, order information, and the content of communications you send to us.
Technical and Usage Data
When you visit the website, certain technical information may be processed automatically by our website, hosting provider, security services, or other service providers.
Depending on the services enabled on the website, this may include:
- IP address;
- browser type and version;
- device type;
- operating system;
- date and time of access;
- pages visited;
- referring website;
- server log information; and
- information about how visitors interact with the website.
The exact information collected depends on the technologies and services currently enabled on the website.
3. How and Why We Use Personal Data
We process personal data only where we have an appropriate legal basis under applicable data protection law. Depending on the circumstances, we may process your personal data for the following purposes:
Providing the Website
We may process technical information that is necessary to provide, secure, maintain, and operate the website. Where applicable, this processing may be based on our legitimate interests in operating and securing our website or another applicable legal basis.
Responding to Inquiries
If you contact us, we may process your name, email address, and the content of your message in order to respond to your inquiry. The applicable legal basis may depend on the nature of your request, including whether the communication relates to a contract, a potential contract, or a general inquiry.
Processing Purchases and Providing Digital Products
When you purchase an e-book, online course, or other digital product, we may process information necessary to:
- process and administer your order;
- provide access to purchased content;
- manage your customer account;
- provide customer support;
- maintain transaction records; and
- comply with accounting, tax, and other legal obligations.
Depending on the processing activity, the legal basis may include performance of a contract and compliance with legal obligations.
Email Marketing and Newsletters
If you subscribe to our newsletter or otherwise validly consent to receive marketing communications, we may use your email address to send educational content, updates, offers, and information about our products or services. Where required by law, these communications are sent on the basis of your consent. You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at bymiralena@gmail.com. Withdrawing your consent does not affect the lawfulness of processing carried out before your withdrawal.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small files or pieces of information that may be stored on or accessed from your device when you visit a website. Some cookies and similar technologies may be strictly necessary for the operation, security, shopping-cart functionality, account login, consent management, or other essential functions of the website. Other technologies, including certain analytics, advertising, or tracking technologies, may require your prior consent.
Where consent is legally required, we will not intentionally activate the relevant non-essential technologies until you have provided the required consent through our consent-management system. You may be able to accept, reject, or modify your choices through the cookie banner or cookie settings available on the website. You may withdraw your consent at any time with effect for the future. Additional information about the specific cookies and technologies used on the website, their providers, purposes, and storage periods should be available through our cookie settings or Cookie Policy, where applicable.
5. Analytics
We may use analytics services to understand how visitors use our website, measure website performance, and improve our content and services. If we use services such as Google Analytics or another analytics provider, such services will be configured and used in accordance with applicable legal requirements. Where consent is required, analytics technologies will only be activated after you have provided the appropriate consent. Analytics providers may process information such as device information, browser information, interactions with the website, approximate location information, and IP-related information, depending on the configuration of the service.
Please refer to our cookie settings and the relevant service provider information for further details about analytics services currently enabled on the website.
6. Payments
When digital products, e-books, courses, or other paid services are available for purchase, payments may be processed by third-party payment providers such as PayPal, Stripe, or other payment providers actually offered at checkout. Payment providers may process information required to complete your transaction in accordance with their own privacy policies and legal obligations. We do not intend to store complete payment-card details on our own website servers where payment information is processed directly by an external payment provider. The payment provider you choose may act as an independent controller or processor for certain processing activities. You should review the privacy information provided by the relevant payment provider.
7. Service Providers and Other Recipients
We may use carefully selected third-party service providers to operate our website and provide our services.
Depending on the services currently used, these providers may include:
- website hosting providers;
- email and newsletter platforms;
- payment processors;
- e-commerce providers;
- online course or membership platforms;
- website security and backup providers;
- analytics providers;
- cloud-storage providers; and
- technical service providers.
These providers may process personal data only to the extent necessary for the services they provide and subject to applicable contractual and legal requirements. We do not sell or rent your personal data to third parties. We may also disclose information where required by applicable law, a valid legal process, or a competent public authority, or where disclosure is otherwise legally permitted and necessary.
8. International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA), or may process data in countries outside the EEA. Where personal data is transferred internationally and applicable law requires safeguards, we will rely on an appropriate transfer mechanism, such as an applicable adequacy decision, Standard Contractual Clauses, or another legally recognized safeguard or transfer mechanism. The specific transfer mechanism may depend on the service provider and the country in which personal data is processed.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and purpose of processing. For example:
- newsletter information may generally be retained until you unsubscribe or withdraw your consent, subject to any limited records that may need to be retained to document compliance;
- correspondence may be retained for as long as reasonably necessary to respond to and document an inquiry;
- customer, order, invoice, and transaction information may be retained for the periods required by applicable tax, accounting, commercial, or other legal obligations; and
- technical and security logs may be retained for an appropriate period based on operational and security requirements.
When personal data is no longer required, we will delete or anonymize it where appropriate and subject to applicable legal obligations.
10. Data Security
We take appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. The website uses encrypted HTTPS connections where supported. We also seek to limit access to personal data to persons and service providers who require access for legitimate operational purposes. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically.
11. Your Data Protection Rights
Depending on your location and the applicable law, including the GDPR where applicable, you may have rights concerning your personal data. These may include the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data where the legal requirements are met;
- request restriction of processing;
- object to certain processing;
- receive certain personal data in a portable format where the requirements for data portability are met;
- withdraw consent at any time where processing is based on consent; and
- lodge a complaint with a competent data protection supervisory authority.
These rights are subject to the conditions and limitations established by applicable law. To exercise a data protection right, contact us at: bymiralena@gmail.com. We may need to request reasonable information to verify your identity before fulfilling certain requests.
12. Right to Object to Direct Marketing
You have the right to object to the processing of your personal data for direct marketing purposes. You may stop receiving our marketing emails at any time by clicking the unsubscribe link contained in the relevant email or by contacting us at bymiralena@gmail.com.
13. Third-Party Links
Our website may contain links to external websites, including suppliers, scientific resources, social-media platforms, payment providers, or other third-party services. We do not control third-party websites and are not responsible for their privacy practices, content, or security. When you leave our website, we recommend reviewing the privacy policy of the website or service you visit.
14. Children’s Privacy
Our website, digital products, and services are not intentionally directed at children where parental consent would be required under applicable data protection law. We do not knowingly seek to collect personal data from children in violation of applicable law. If you believe that a child has provided personal data to us in circumstances requiring parental authorization, please contact us so that we can review the matter and take appropriate action.
15. Automated Decision-Making
Unless otherwise stated, we do not intend to use personal data collected through this website to make decisions based solely on automated processing that produce legal effects or similarly significant effects on users. If this changes, this Privacy Policy will be updated as required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, legal requirements, or business practices.
We encourage you to review this Privacy Policy periodically.
17. Relationship to Our Terms and Conditions
Your use of the website may also be subject to our Terms and Conditions. This Privacy Policy specifically addresses the collection and processing of personal data. Our Terms and Conditions govern other aspects of the use of the website, digital products, and services.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise a data protection right, or have concerns regarding how your personal data is processed, please contact: by Miralena. Email: bymiralena@gmail.com